At Hear at Home, we believe that better hearing leads to better connection. Through Second
Sound, our hearing aid donation program, we collect, refurbish, and redistribute gently used
hearing aids to individuals who may not otherwise have access to hearing technology.
Have hearing aids you're no longer using? We accept all brands and models in good working condition. You can drop them off at our clinic or mail them in.
Our team professionally cleans and inspects each device to ensure it’s ready for a second life.
We help connect these devices with individuals in need—bringing sound, confidence, and connection back into their lives.
Second Sound supports individuals in the Greater Vancouver area who:
We work with local care homes, nonprofits, and families to identify and support eligible
recipients.
Drop-off Location:
Hear at Home Mobile Hearing Clinic
112 – 3721 Delbrook Avenue, North Vancouver, BC, V7N 3Z4
Mail Donations To:
Attn: Second Sound Program
(Same address as above)
Accepted Items:
✔ Behind-the-ear (BTE) hearing aids
✔ Cases and accessories (if available)
✔ Unopened batteries
Please include your contact info so we can thank you!
If you or someone you know could benefit from a donated device:
Let’s Bring Hearing Full Circle.
Your unused hearing aids still have value.
With Second Sound, they can help someone hear the moments that matter most.
Have Hearing Complications? Contact Us Today
Great staff great services!
Jenna MoirMy experience with Hearing at Home Mobile Hearing Clinic was a wonderfully positive experience. … read more
JCUnbelievably fantastic service! Professional, polite, gentle with results. Thank you for helping my family member!
L KEveryone is friendly, caring, and trying their best. My visits for the past year… read more
Janice & Jim ThompsonHear at Home is absolutely amazing! Jennifer came to my house, did hearing test for… read more
Walter SelentJennifer was great at understanding our needs and addressing them. She made the entire process… read more
Barb VicI had a fantastic experience with Hearing at Home Mobile Hearing Clinic. Holy was incredibly… read more
Gary de JongUpdate!! Recently I contacted Jennifer to assist me in finding hearing options for an out of… read more
Deborah GuspieStaff was excellent and provided a great service. I would 100% recommend Hear at… read more
Jim CrooksIf you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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