Assisted Living Communities
and Long Term Care

Hear-at-Home-Mobile-Intro-Video-Team-2-topaz

In Service Training for Assisted Living Communities and Long-Term Care Centers

Communicating with those with hearing loss can be a challenge, even with individuals who use hearing aids.

Successful communication requires that all people involved in a conversation use good communication strategies, such as:

Being in the same room and facing the person you’re speaking to
Speaking clearly, slowly, and distinctly, but naturally (shouting distorts your voice)
Using the name of the person you’re addressing when you start a conversation
Using less complex phrasing
Keeping your hands away from your face while speaking
Not talking while eating, chewing, smoking
Avoiding beards and moustaches that interfere with lip-reading
Conversing in an environment free of background noise

Rephrasing what you said if a person asks you to repeat yourself instead of using the same words
Periodically reminding conversation participants of the general topic of the conversation
Informing a person with a hearing loss of topic changes in group conversations
Asking the person to repeat specific information, like time, place, address, phone number, etc. back to you for better clarity
Avoiding extended conversation when a person is tired or ill
Paying attention to the listener to see if they seem to be confused during conversation

These listening strategies as well as additional education regarding how to handle clients with a hearing loss, hearing aids and other topics related to hearing challenges can make a huge difference in the safety and responsiveness of individuals experiencing a hearing loss in assisted living centres and long-term care facilities.

Our Hearing Services

Business Hours

Have Hearing Complications? Contact Us Today

778-340-1101

CLIENT STORIES

No matter what happens in the world, these people remain the center of ours.

Everyone is friendly, caring, and trying their best. My visits for the past year… read more

Janice & Jim Thompson
December 20, 2024

Jennifer was great at understanding our needs and addressing them. She made the entire process… read more

Barb Vic
August 20, 2024

Update!! Recently I contacted Jennifer to assist me in finding hearing options for an out of… read more

Deborah Guspie
December 20, 2024
Was having some hearing loss in my right ear found Hear at Home Mobile Hearing… read more

Matthew Haile
September 20, 2024

Excellent work done from booking an appointment till getting the wax removed. The staff is… read more

Karanpreet Singh
April 20, 2025

Their ear wax removal service was quick and easy. Staff were very helpful and friendly… read more

Cam R
May 15, 2025
Great staff great services!

Jenna Moir
November 20, 2024

My mom had her hearing tested recently by Jennifer from Hear at Home. Jennifer… read more

Neave & Kris O’Shaughnessy
November 20, 2024

Jennifer and her team at Hear at Home have been fantastic with setting my mother… read more

Wendy Ross
March 20, 2025

Schedule a Hearing Care Appointment

If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.