Hearing aids usually provide the best solution to help individuals with a hearing loss continue to go on with their daily life, but are there situations and circumstances when hearing aids aren’t enough?
Hear at Home recognizes that you might need something more than your hearing aids to enjoy a better hearing experience and richer quality of life.
In addition to fitting you with hearing aids and providing ongoing support, we provide assistive hearing technology to boost your ability to communicate in public and private settings by filling in the gaps for hearing aid users.
Assistive hearing technology can be broken down into two different types of devices: assistive listening devices (ALD) and assistive listening systems (ALS).
Assistive listening systems (ALS) help individuals with hearing challenges to hear better in places like theatres and lecture halls.
Specifically designed for people with a hearing loss, amplified devices allow you to turn up the volume in order to hear speech clearly whether you’re wearing your hearing aids or not, and they often come with amplified ringtones so you’ll never miss a call.
Captioned phones provide real-time captioning, like the closed captions you see on TV, and are particularly helpful for people with a severe to profound hearing loss.
By law, telephone manufacturers, including iPhone and Android smartphones, must make phones compatible with hearing aids. Hearing aid compatible phones usually use either acoustic coupling, which amplifies sounds from the phone as well as any noise around you, or telecoil coupling, which requires a special feature that only picks up the phone conversation while blocking out background noise.
Some smartphone apps can serve as their own unique ALDs, like caption apps that provide text translation for speech.
Turning up the volume on your television isn’t always the best option for those around you and it can distort the sound, making it even more difficult to understand. Some television amplifiers work even without hearing aids, such as TV Ears® or a wireless headset with a personal volume control that plugs directly into your TV’s earphone socket.
Alerting devices typically rely on amplified sounds, visual cues and even vibrations to alert you to sounds in your environment. Some examples are vibrating alarm clocks and doorbell alerts that flash the lights to let you know someone is at your door as well as vibrating and flashing smoke and carbon monoxide detectors.
Hearing Loops (aka induction loops or audio frequency induction loop systems). They include a system of copper wire placed within a room, theatre or counter connected via a special loop “driver” to a public address or sound system. Sound is wirelessly transmitted via small changes in the magnetic field and is directed into the telecoil of hearing aids, cochlear implants or telecoil receivers worn on the body.
FM or DM Systems (radio frequency assistive listening systems). This type of ALS transmits wireless, low-power FM frequency radio transmissions from a sound system to FM receivers. Using the system requires a receiver and either headphones or a neckloop, but those with telecoil-equipped hearing aids or neckloops do not need headphones.
Infrared Systems (IR). Speech or sound transmission from a public address system uses invisible infrared light waves to send signals from a transmitter to an IR receiver. This technology requires line-of-sight and is interrupted in direct sunlight.
Assistive listening systems (ALSs) are used in public settings such as a theatre, airport, church or lecture hall.
There are three approved types of Assistive Listening Systems:
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Everyone is friendly, caring, and trying their best. My visits for the past year… read more have been positive. My hearing was tweaked today for more balanced hearing as my hearing had changed. I would not hesitate to recommend the whole staff to you.
These folks are very professional, accomodating and a pleasure to deal with. Jennifer was phenomenal… read more with my 92 year old father who is extremely hard of hearing. Exceptional service and reliability – and they get the job done (even when others struggled).
I had impacted ear wax from using ear plugs and riding motorcycles with ear plugs.… read more I have a very minor case of tinnitus that I have habituated to but when it comes to ear cleaning I’ve never had a good experience at the GP or walk in clinic. After having my ear wax impacted I found hear at home and booked an appointment. Hear at home uses a curette method which is manual removal and also uses irrigation. This was the most gentle, understanding and positive experience I’ve ever had. I want to say a huge thank you to Holy Desta for being so patient and kind with me. Extremely professional and I would highly recommend her and Hear At Home. Once again, thank you for the professional and kind service, I will be coming back in the new year to have my ears looked at again. Thank you
Hear at Home is absolutely amazing! Jennifer came to my house, did hearing test for… read more my mother. She is very professional, knowledgeable, experienced and super friendly! My mom felt more calm and comfortable doing the test at home. Jennifer gave us few options of hearing aids. We picked one, which turned out to be perfect to my mom. We finally don’t have to shout out aloud any more. My mom is happy, so are all of our family members. We also visited the clinic a couple of times, besides of Jennifer, all other staffs are super helpful and supportive. Our experience with Hear at Home is fantastic! Definitely they are magical! Thank you!
Very satisfying. This crew definitely knows what they are doing.
Hear at Home consistently exceeds my expectations. Honest, friendly staff providing energetic service at the highest… read more level. Jennifer, Emma & Maia & Holy … Many thanks, you’re an awesome team.
A few weeks ago, I had the pleasure of an appointment at Hear at Home.… read more The clinic had NOT provided the hearing aids I was using — but they were not performing well. Instead of brushing me off (“you didn’t buy from us”), the staffer graciously invited me to come in so they could take a look at the aids. It turned out there was nothing more serious than an ear-wax buildup. Holy Desta did a thorough evaluation, cleaned the ear pieces, re-taught me me the basics of maintenance, and forwarded web links so I could refresh my memory. I was at the clinic about an hour — and all the staff members were pleasant, suportive, and professional. At the end of my session, they didn’t charge me a penny, and even brought me a delicious cappuccino! My conclusion: these folks operate well beyond reasonable expectations. I have zero reservations about this clinic.
I recently noticed a decline in my hearing ability and sought out a professional to… read more examine my ear. I came across this clinic online and decided to reach out. The person I spoke with over the phone was incredibly kind, courteous, and understanding of my difficulty in hearing. I promptly scheduled an appointment and received exceptional care and treatment for my blocked ear. The service provided was truly outstanding, and I would not hesitate to return if I encounter a similar issue in the future. Completely satisfied with the care and service they provided. My hearing was fully restored. Thank you, Hear at Home Mobile Hearing Clinic.
Very professional, easy to talk to, explained things in a way that I could understand.
If you’re homebound, struggle with mobility or are concerned about your safety in public, but need the advanced hearing healthcare a hearing specialist can provide, Hear at Home has you covered.
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Disclaimer
Hear at Home Practitioners are licensed by the College of Speech and Hearing Health Professionals of British Columbia. Any unresolved concerns they may have about the registrant’s practice may be reported to the College: College of Speech and Hearing Health Professionals of British Columbia 900 – 200 Granville St, Vancouver, BC, V6C 1S4
Phone: 604.742.6380
Toll-free: 1.888.742.6380
Email: enquiries@cshbc.ca
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